SOHO Onboard — Resident Onboarding

SOHO Onboard

Supported Housing Operating System

Sign in

Enter your email address and password to start the onboarding workflow.

Email address

Password

Support worker signature

Sign once per session. This signature is copied to all support worker signature fields in the generated pack.

SOHO Dashboard

📋

SOHO Onboard

Start a new resident onboarding pack

LIVE

👥

Residents

View all onboarded residents

LIVE

🤝

SOHO Support

Weekly notes, reviews and outcomes

COMING SOON

✅

SOHO Compliance

Compliance tracking and evidence

COMING SOON

💰

SOHO Claims

Housing benefit claims management

COMING SOON

🏠

SOHO Rooms

Room availability and occupancy

COMING SOON

Residents

All onboarded residents

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Resident File

SOHO Onboard

Resident onboarding for supported housing providers

Supported Housing Operating System

Streamline resident intake, provider paperwork, signatures, evidence packs and onboarding administration in one platform.

Onboard Support soon CRM soon Compliance soon Claims soon Rooms soon

SOHO SupportCOMING SOON

Weekly support notes, resident timelines, three-month reviews, outcomes and support evidence tracking.

Available Provider Workflows

Windrush HousingLIVE

Windrush onboarding workflow — WR-1 through WR-22.

Concept Housing Association CICCOMING SOON

Concept forms and templates are being finalised.

Reliance Social HousingCOMING SOON

Workflow template planned.

Ash Shahada Housing AssociationCOMING SOON

Workflow template planned.

Sustain UKCOMING SOON

Workflow template planned.

Multi-language support: Persian (Farsi) and Kurdish translations are available on the WR-1 assessment screen.

Property

Select property or add new

Property

Room number

Move-in date

Resident basics

Used across the whole pack

First name *

Surname *

Date of birth

NI number

Enter a valid NI number (e.g. AB123456C)

Phone

Email

Tip: WR-1 is next. It has 14 sections, designed as one mobile screen at a time.

WR-1

Section 1 of 14

WR-1 summary

Check sections before signing

Output choice: generated WR-1 will use tick boxes next to Yes/No rather than circles.

WR-5 Missing Person Form

Safeguarding details for welfare checks

Complete these details as accurately as possible. These details are only used if welfare concerns arise.

Height *

Shoe size *

Build *

Eye colour *

Clothing size

Ethnicity / nationality notes

Distinguishing marks

Likely areas / destinations

Fire & ID checks

Quick checklist with select all

Fire safety

ID documents

Resident signature

Each signature is automatically date/time stamped in the generated pack.

Resident profile photo

Use tablet/phone camera

Take a clear profile photo. It will be included in the resident-named download folder.

Profile photo

SOHO Onboard Pack

Generate resident evidence folder

WR-6 Nil Income Details

Complete if the resident is declaring nil income.

Nil income from

Nil income to

Support source (tick all that apply) Borrowing from family Borrowing from friends Child Tax Credit Using savings Other

Savings value (if applicable)

Additional information

Admin

Manage staff and properties

Staff Users

Properties

Available Provider Workflows

Add new property

Fire safety

ID documents

Add staff user

Add property